Returns and Exchanges
AntonioStefano.com Return Policy
Changed your mind? We’ll gladly accept unworn, unwashed, or defective merchandise purchased on AntonioStefano.com for return or exchange.
For returns received within 30 days of delivery, we’ll credit your original form of payment. If received after 30 days, a Antonio Stefano gift card will be issued.
Please note: If you paid with a gift card, a new gift card in the amount of the credit will be issued and mailed to you. If you paid with an e-gift card, a new e-gift card in the amount of the credit will be emailed directly to you.
Gift cards cannot be returned or exchanged.
When Will I Be Refunded?
Your return will usually be processed within a week to a week and a half. We’ll send you an email to confirm once the return has been completed.
Ordered the wrong size or color? No worries! If you need the same item in a different size or color, we’ll waive the pre-paid SmartLabel® fee and the new shipping cost for domestic orders.
If you’d like to exchange your merchandise for a different item, the return pre-paid SmartLabel® fee and new shipping fees will apply.
If you requested an item for exchange that we no longer have available, we’ll process a return instead. If this should happen, you’ll receive a return email to notify you about the return.
How to Return Merchandise
Follow the directions on the back of your packing list. Pack all items in a secure box or reuse the original packaging and enclose the packing list with your items.
Using the pre-paid return SmartLabel®:
Your packing list will include a pre-paid, pre-addressed return SmartLabel®. No postage is required. Please note: -$5.95 per returned package will be deducted from your return credit when using the SmartLabel®.
Affix the SmartLabel® to the package, drop it in the mail, give it to your postal carrier, or take it to any authorized USPS facility.
Your SmartLabel® is trackable. Please email or call customer service to check on the status of your return package. SmartLabel® can be used for all US addresses including APO/FPO addresses and US Territories.
SmartLabel® can’t be used outside of the US or on oversized items.
Using Your Own Shipping Method
You can send items back to us at the address below using any trackable/insured shipping method. Sorry, we can’t accept COD returns.
Attn: Returns Department
4225 Executive Square, Suite 600
La Jolla, CA 92037